Nokia Bundle claiming Problems - Solution

[Anonymous]

From Nokia- Confirms the issues with claiming the bundles and offers a solution for it.

Hope this helps

O2 Christmas Accessories Bundles

Get great free accessories when you buy a Lumia 735 or Lumia 635 on O2. Just follow the two simple steps below.

• Share in Facebook
• Tweet

 

Unfortunately we have been experiencing technical difficulties. If you have had any trouble redeeming your gift, please try again online or call our helpline. Thank you for your patience.

1. Buy a Lumia 735 or Lumia 635 from O2

Buy a new Lumia 735 or Lumia 635 online or from any high street branch of O2 between 1st November 2014 and 14th February 2015.

• Claim a free speaker and charging plate bundle with the Lumia 735.

• Claim a free speaker with the Lumia 635.

Buy Lumia 735.
Buy Lumia 635.

2. Register for the offer

Fill in the form below with your name, contact details, address and IMEI number. The IMEI can be found on the side of the box your phone comes in. You must register between 1st November 2014 and 14th February 2015.

Register now!

Your free gift will be sent to you!

Sit back and enjoy using your new Lumia 735 or Lumia 635, your free gift will be sent within 28 days.

View Terms and conditions

If you have any questions about your claim or eligibility call our helpline on 0844 409 6620.

[Anonymous]

Awesome post.

Thank you for sharing. 😄

[jonsie]

The big problem has been with the IMEIs showing as used previously.

[Anonymous]

yes, this gives them confirmation that there is an issue, so the imei has not really been used, also some people cant seem to find the link to claim it, so it's on there...failing that they have the number to call nokia so that they can order it manually.

Hope that it provides a bit more information about the promotion...there isnt a lot on the website...

[Anonymous]

The online site still does not work,and the number also does not work,it puts you through to an answer machine where you choose the options..all the options answer with number no longer in use.

So any ideas how to claim my free 735 christmas bundle greatly appreciated.

cheers

Kevin

[Anonymous]

Hi again

Ive tried on the yesterday and today,will try again tomorrow with it being a work day .

regards

Kevin

[Anonymous]

It's just not good enough is it?unfortunately there is no other way of claiming it...it has to be done by Nokia

[Anonymous]

Here are a couple more numbers for people to ring in case the one on the Nokia website is still not working tomorrow.

0800 026 0329 or 03448002400

They are CS and tech support

Hope this helps:smileyhappy:

[jonsie]

Why does there seem to be problems with every O2 promotion? 

[Anonymous]

Because o2 can't organise a proverbial in a brewery that's why. 😈😈