cancel
Showing results for 
Search instead for 
Did you mean: 

No signal/sound when receiving or calling calls

RM19894
Level 1: Joiner
  • 37 Posts
  • 11 Topics
  • 0 Solutions
Registered:

Hi

 

I have a Microsoft Lumia 550.

 

When someone calls me, I get no sound. 

 

There is a mute button on screen, and when I press it nothing happens.

 

Can anyone help?

 

Thanks

Message 1 of 7
2,339 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Settings >Phone >notification sound ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 7
2,324 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Have you got your sound turned up?
There are various settings for different sounds - If you push the volume up key you will see the notification bar at the top with an arrow at the end - Tap this arrow and it will open up all sound profiles.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
2,328 Views

RM19894
Level 1: Joiner
  • 37 Posts
  • 11 Topics
  • 0 Solutions
Registered:

I have push the volume key, and have set the notification to 10 and media to 30. 

 

My phone still doesn't get sound from receiving calls.

Message 3 of 7
2,327 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Settings >Phone >notification sound ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 7
2,325 Views

RM19894
Level 1: Joiner
  • 37 Posts
  • 11 Topics
  • 0 Solutions
Registered:

I tried System >phone, but can't see notification sound.

 

Message 5 of 7
2,322 Views

RM19894
  • 37 Posts
  • 11 Topics
  • 0 Solutions
Registered:

Hi

 

It's working now.

 

Thanks for the help

 

 

Message 6 of 7
2,319 Views

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Good news slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
2,316 Views