Re: No network

Sammybabez · ‎06-12-2018

Isn't there any way that any of us can get some compensation I am currently using Giffgaff which belongs to 02 the same network

MI5 · ‎06-12-2018

Ask giffgaff for compo. Your contract is with them, not O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎06-12-2018

@Sammybabez Whatever compensation is offered, it will be very small. There are 32 million customers without service.

This was posted on the BBC website about an hour ago: https://www.bbc.com/news/business-46464730

I DO NOT WORK FOR O2

Sammybabez · ‎06-12-2018

Yes that's fine

jonsie · ‎07-12-2018

Same way as Tesco customers would need to ask the question of Tesco.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

DanielPA · ‎07-12-2018

Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback.

Thanks,

The community team.