Solved: Re: No minutes left

Anonymous · ‎30-12-2012

Hi there,

i would appreciate if someone could help with my inquiry. I am running out of minutes but I still need to call. What can i do in order for me to top up or use my phone to call? My next minutes will be on January2 and since it is just Dec.30 I only have a couple of minutes left. Please tell me what to do.

thank you!

SportsfireO2

jonsie · ‎30-12-2012

You can't buy a bolt on for extra minutes.

As you are on contract you will still be able to use your mobile but once your minutes run out you will be charged at your normal rates. Check on My O2 for call costs outside your allowance.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎30-12-2012

Use a landline, are you on contract or pay as you go? If its only 3 days away, you could buy a bolt on, use any texts you have instead of calling

Anonymous · ‎30-12-2012

Hi, i am on contract. I dont have a landline and i am always in the field so i need minutes. i was trying to top up my phone but it says i'm on contract. What will i do? I really need my minutes even only until midnight of jan.1. Thanks!

Anonymous · ‎30-12-2012

How can i buy bolt on? Does it have £5 considering that i only need it for 48hrs.

Anonymous · ‎30-12-2012

Btw, i use my minutes to call my family abroad especially this coming new year. But i am using intl call card so i just need minutes.

jonsie · ‎30-12-2012

You can't buy a bolt on for extra minutes.

As you are on contract you will still be able to use your mobile but once your minutes run out you will be charged at your normal rates. Check on My O2 for call costs outside your allowance.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

jonsie · ‎30-12-2012

International calling cards or international bolt on info :

http://www.o2.co.uk/callingcard

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎31-12-2012

Thanks a lot!

stnicholas · ‎14-02-2013

I believe that O2 are unfairly deducting minutes from my 'free' 300 minutes per month on the Simplicity plan. I have counted the 'minutes' I've used on the dialled numbers app and it doesn't tally with what they have deducted from my 300 minutes.

MI5 · ‎14-02-2013

How much is the difference? Are you sure you are counting from the correct date each month?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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