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No idea if my free Christmas bundle is coming or not

Anonymous
Not applicable

I entered all the stuff on the page on the leaflet. (thinking, pessimisticallythat it wouldn't work, because when do free offers from any company EVER work?) Didn't have a problem with my IMEI or anything, but I did get a 404.

 

I checked my email and I have an email from O2 saying they're sending my stuff. Well okay...

 

It's been over a week and it's still not here... it's not coming, is it?

 

How long shall I wait before contacting them? Spaced

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Anonymous
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Up to 28 days I think the T&C's stated but a call to 202 may help.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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Uh yeah sorry it's the Nokia Lumia 735 Christmas accessory bundle (Speaker and Wireless charging plate)

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Anonymous
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@Anonymous wrote:
Uh yeah sorry it's the Nokia Lumia 735 Christmas accessory bundle (Speaker and Wireless charging plate)


Ok. 

 

Try "If you have any questions about your claim or eligibility call our helpline on 0844 409 6620."

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MI5
Level 94: Supreme
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Good luck - we have heard of others receiving the gifts so it should go OK for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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