No access to Network

[Anonymous]

Hello. My phone says 'No access to network' which has never happened to me before. Is there an issue with o2's network? Anyone else with this problem? Or is it something to just do with me?

I can't even ring o2 to tell them! Any advice?

[Anonymous]

I brought a bit of land with someone

Where did you bring it? Your mate must have been bloody strong.

[Anonymous]

I was also making a point.

That you had nothing better to do?
Seriously, I've never read such tripe in all my life. Your postings along with 'Justmatt' (thank Christ it is just him) are the rantings of folk with no perspective. Yeah, your mobile ain't working for the evening. Get over it.
You aren't the only ones who rely on mobile communication for their work. I do too.
Thing is though, because I take my work seriously and I try to think ahead, I've got a second mobile on PAYG, the number of which is listed on my business contact card or online listing. If in the unlikely event of an outage on one network, I can still receive calls on the other. A nice cheap £20 PAYG phone from Argos that I topped up with a tenner about a year ago and keep in a drawer.
Similarly, if my ISP goes down for a while, I grab my PAYG USB dongle and carry on as if nothing had ever happened.
Organisation, professionalism; call it what you will.

I have many mobile phone and broadband contracts, but the principal is you are paying for a service that you are not getting or receiving the benefit from, be it 2 hours or 24 hours, and because you are not recieving the benefit the service provider is accountable and answerable.

[perksie]

:robotindifferent:

[Anonymous]

and I am a Company Director as well.

Yes, I noticed "The Big Burger Buggy" had floated on the stock exchange.

[Anonymous]

...the principal is you are paying for a service that you are not getting or receiving the benefit from, be it 2 hours or 24 hours, and because you are not recieving the benefit the service provider is accountable and answerable.

Serious question: do you sue the electricity board when you have a power cut at home?

[perksie]

I was also making a point.

That you had nothing better to do?
Seriously, I've never read such tripe in all my life. Your postings along with 'Justmatt' (thank Christ it is just him) are the rantings of folk with no perspective. Yeah, your mobile ain't working for the evening. Get over it.
You aren't the only ones who rely on mobile communication for their work. I do too.
Thing is though, because I take my work seriously and I try to think ahead, I've got a second mobile on PAYG, the number of which is listed on my business contact card or online listing. If in the unlikely event of an outage on one network, I can still receive calls on the other. A nice cheap £20 PAYG phone from Argos that I topped up with a tenner about a year ago and keep in a drawer.
Similarly, if my ISP goes down for a while, I grab my PAYG USB dongle and carry on as if nothing had ever happened.
Organisation, professionalism; call it what you will.

The voice of sanity!

[Anonymous]

I brought a bit of land with someone

Where did you bring it? Your mate must have been bloody strong.

Maybe I should of used the word 'Purchassed' for the benefit of the #### on the forum.

I purchassed a small piece of land within the site of the proposed third runway at Heathrow...

[Anonymous]

Just spoken to o2 operations and they are working on it.

Any provider can have a nasty outage, and it's generally how well they communicate that (and updates) to the customers that matters.

o2 haven't acquitted themselves well on this today/tonight.

However, at least someone is working on it, although they couldn't give me an ETA. Phone was answered within a few seconds by a kindly chap who understood what was going on. Luckily I had a landline I could use to call...

Let's just wait for an hour or two, ok? Then talk about compensation within SLA after it's back.

I've had major outages on my servers before and had to field customer complaints while desperately trying to fix the underlying problem (and a manager hovering behind me), so I do feel for them. I'm sure anyone in IT/comms has had similar experiences.

Hopefully o2 will learn that it's worth having a PR team on standby to keep all of us customers updated on what's going on when this happens again, so the engineers can do their thing and get the systems back up asap. Currently it seems like all the CS staff go to bed and it's just the engineers left overnight.

Regards...

[Anonymous]

...the principal is you are paying for a service that you are not getting or receiving the benefit from, be it 2 hours or 24 hours, and because you are not recieving the benefit the service provider is accountable and answerable.

Serious question: do you sue the electricity board when you have a power cut at home?

You can do yes, if you should choose to do so, and if you find their offer of compensation unreasonable.

[Anonymous]

I brought a bit of land with someone

Where did you bring it? Your mate must have been #### strong.

Maybe I should of used the word 'Purchassed' for the benefit of the #### on the forum.

Nah, that's just as ####.

'Bought' would have done.

'Purchased' would have sufficed too.