No Signal

[ward0007]

Have have just complained about not having enough signal to receive texts all the time so what do O2 do, send me a text to which they ask for a response !  I have no signal to do that !  Do these people have any intelligence whatsoever ? ?   Earlier in the year I complained that I could not receive calls, no signal, so again, they called me on the mobile to discuss.  When I used my landline to call about no action, they said we have called you several times on your mobile with no response - I wonder why  ? ?    Really disgusted with O2.

[pgn]

Sometimes, joining the dots can be an issue for O2, @ward0007.

Meantime, have you looked at the wonderful hints in this Guide: How can I sort out my network issues? 

Also if you have good WiFi and broadband to your house, you may be able to use WiFi Calling, if your phone supports it: https://www.o2.co.uk/connectivity/wifi-and-4g-calling

[jonsie]

It might be worth getting the sim swapped out at an O2 store if convenient

O2 have been called many things.

Intelligent is definitely not something they can be accused of!