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No Signal

Anonymous
Not applicable
So I got my first iPhone with O2 refresh after having Samsung GT5830, and love the phone, but why is it that I can't get signal, even tho I had no such problem with my old Samsung.
Don't get me wrong realise as I live in a village in Norfolk I'm not gonna get 3 or 4g, but even setting the phone to 2g, I cannot get signal, occasionally able to make calls, never receive calls, or text messages, received 3 late the other nite that had been sent more than a week b4, nice as it is to be able to do most things on my home wifi why am I having to pay for 5gigs of data, and free unlimited texts and calls when I can't use them.
I am almost totally house bound apart from essential travel to doctors etc!
Does anyone else find this as upsetting as I do?
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Anonymous
Not applicable
Ps; had the phone for 3 months and having to charge it daily as it spends all its time lookin for signal, how long is the battery/phone going to last with this type of use?! Very frustrated
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MI5
Level 94: Supreme
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Registered:
Check your postcode for any local signal issues here http://status.o2.co.uk/
If that is OK try the other help mentioned here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...
General iPhone help here http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/Fault-diagnosis-guide-for-the-iPhone/m-p/...
and if still no good, contact Apple for a diagnostic check on phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Bambino
Level 73: Relic 
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Registered:

Have you tried using TuGo? http://www.o2.co.uk/apps/tu-go

 

No offense intended, but if you're mainly housebound, why do you need 5 gigs of data? Seems a waste if you're on your computer at home most of the time.

I DO NOT WORK FOR O2



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