cancel
Showing results for 
Search instead for 
Did you mean: 

No Customer Service

MikePotter
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Like many others I have been unable to contact O2 by chat line (no-one available) or phone (3 dropped calls after a long wait each time).  I understand there will be difficulties after yesterday's outage but I am using the only device available to me to report a lost mobile phone officially. If there is misuse by someone who finds my phone (none apparent to date from my account), I do not expect to be charged for that misuse.

 

I am astounded that there isn't a simple on line way to report this loss without need to chat/speak to someone.

 

Mike Potter 

Message 1 of 2
447 Views
1 REPLY 1

gmarkj
Level 66: Unequalled
  • 11992 Posts
  • 94 Topics
  • 1120 Solutions
Registered:
Are there any other ways to report a missing device @EmilieT @Martin-O2 @Marjo?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 2
269 Views