New legislation on nuisance phone calls and texts
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on 25-10-2014 17:16
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on 25-10-2014 17:16
http://www.decisionmarketing.co.uk/news/nuisance-calls-law-in-place-by-june
At last it would seem that action is being taken and the threshold is being reduced when the company can be fined. New legislation could be in place by June 2015
Until now it has not been possible to obtain a successful prosecution unless "substantial harm or substantial distress" has been caused.
The proposal is to reduce the threshold to causing "annoyance, inconvenience or anxiety"
This link allows a complaint to be registered for all marketing nuisance communications :
https://www.snapsurveys.com/swh/surveylogin.asp?k=138312369469
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on 25-10-2014 17:17

Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

on 25-10-2014 17:18
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on 25-10-2014 17:18
Thank you for sharing the link.
I'm sure it will go some to help anyone affected by these.
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on 25-10-2014 17:24
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on 25-10-2014 17:24
This graph shows the extent of the problem, after a lull it has recently started to increase again
http://ico.org.uk/enforcement/action/calls
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on 25-10-2014 17:25
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on 25-10-2014 17:25
I hope this works and we see some punishments handed out.
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on 25-10-2014 17:26
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on 25-10-2014 17:26
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 25-10-2014 17:34
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on 25-10-2014 17:34
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on 25-10-2014 17:37
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on 25-10-2014 17:37
@Bambino wrote:Unfortunately, most of the nuisance calls I get originate from outside the UK, and will probably be unaffected by any new legislation.
True - that's the next problem that needs attending too.....
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 25-10-2014 17:40
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on 25-10-2014 17:40
My thoughts too, most of the calls I get are overseas based.
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on 25-10-2014 17:58
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on 25-10-2014 17:58
They probably originate in the UK but are "programmed" to mimic a foreign based call.
Just as the true phone number can be changed to show something completely different on your caller display.

