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New customer with Z5 compact

Anonymous
Not applicable

I wish I didn't change providers! Ive had my phone not even 2 weeks and its telling me my data is nearly done! How when I use wifi 70% of the time plus i did as instructed by o2 and switched off my data when I get home. This is ludicrous. I may end up giving back the phone and cancelling the contract as im still within my 14 days. 

Message 1 of 29
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Martin-O2
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@Anonymous I've made the mistake of using up all my data on YouTube videos once or twice before lol. At least you got to the bottom of the issue. 

 

Welcome to the forums BTW wink

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Message 21 of 29
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MI5
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It won't take long to eat through 1gb of data on you tube, that's for sure.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 22 of 29
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Martin-O2
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Yep it eats through your allowance! I tend to wait till I'm on a wifi network these days. Learnt my lesson lol.

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Message 23 of 29
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jonsie
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I tend to go on you tube near month end when I've too much data left.....I like to get my moneysworth LOL

Message 24 of 29
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Martin-O2
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Haha I do the same although I've over run before and needed a data top up slight_frown

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Message 25 of 29
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Cleoriff
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@Martin-O2 wrote:

Haha I do the same although I've over run before and needed a data top up slight_frown


I have never needed a data top up.....and if it rolled over on my account I would probably have 1000GB or more to play with....(or sell) LOL

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Message 26 of 29
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Martin-O2
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Ohh that's a good idea. A buy back scheme for unused data would be very handy for low users. 

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Message 27 of 29
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MI5
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I'm not sure how O2 would make any money from that - If customers have that much data left over on a regular basis it would suggest they are over paying for the wrong tariff.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 28 of 29
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Cleoriff
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@MI5 wrote:
I'm not sure how O2 would make any money from that - If customers have that much data left over on a regular basis it would suggest they are over paying for the wrong tariff.

Quite right...but I actually didn't care because when I signed up for mine it was half price....so pointless going for less when I got more for the same price.....

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Message 29 of 29
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