Solved: New customer to 02

Anonymous · ‎23-07-2014

Hi I have just applied for a mobile monthly phone with 02... They said they will send me a confirmation email ... It just states about my order number and 02 saying thank you is that the confirmation ? Also roughly how long does it take for a mobile to arrive ?

Anonymous · ‎23-07-2014

Hi Chattybox and welcome to the Community.

Once your order has been accepted you will get a further email advising delivery date. Assuming the handset is in Stock and you pass the credit checks etc then should only be a day or three so to speak.

Anonymous · ‎23-07-2014

Hi Chattybox and welcome to the Community.

Once your order has been accepted you will get a further email advising delivery date. Assuming the handset is in Stock and you pass the credit checks etc then should only be a day or three so to speak.

jonsie · ‎23-07-2014

If the phone is in stock it's only a matter of a few days. You should get an email with a tracking number once the order has been dispatched.

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MI5 · ‎23-07-2014

Hopefully the phone you have chosen is in stock....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-07-2014

Hi Chatty was this order done Via o2 direct or Carphone? as all of the above have stated should be a day or 2 BUT what shiney baby have you gone for

Anonymous · ‎23-07-2014

Hi and Welcome to the forum.

Keep an eye out in your email inbox and spam folder for the following communication.

This link may help clarify some things.

http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs