📚 New community guides 📚

[EmilieT]

Hi everyone, 

As you all know, we have a fantastic collection of how-to guides created by different members, that you can find here. They are an invaluable source of information for anyone looking for help on the O2 community!

Looking through the queries we are regularly seeing on the forum, and what visitors and members are searching for, we've identified a few themes that aren't covered by any guide (yet), and for which an expertly crafted how-to article would be very useful.

Here are a few of them - we will continue adding ideas to the list below as we identify new opportunities:

• Apple Watch: setup & main features
• Order process & tracking
• Using Priority
• 4G & WiFi Calling: what it is & how to set it up
• Allowances: what is & isn't included in Done!
• Age restriction: what it is & how to manage it Done!
• Mobile email: how to setup a email account on your mobile In progress
• Spend cap In progress
• Change your number Done!
• Change your avatar/Profile card
• Change your Signature in colour
• The newly updated My O2

This list is far from exhaustive, and since you guys are helping each other out daily it's likely you can think of more knowledge gaps than the above. Have you answered some queries and thought a guide could be useful for it? We'd love to hear about it!

We're looking for volunteers willing to share their expertise, and time, to write new guides that the whole community will put to very good use. This could be on an individual, or collaborative basis - between several members, or between members and the community team. Some of you also know we have a hidden board, the Drafting Room, that can be used to write and put together this kind of articles, and that anyone interested in writing a guide will be given access.

If you're interested in writing either of these guides, or have ideas on other ones that the community could benefit from having created,

please let us know in the comments

[pgn]

Quite a lot to cover in the new MyO2 app, as a Pay-Monthly subscriber. 

Input for PAYG and Business would be valuable too... 

I can help on the Pay Monthly side. 

[Marjo]

That's awesome to hear @pgn, thanks a lot for offering to help out! I'll gather the information we have for it at the moment and will drop you a PM! 

[Cleoriff]

@pgn  You will be given access to the special exclusive club known as the 'drafting room'

It's much better than the Naughty Step

[pgn]

TNS has its merits - softish carpet, peace and quiet... 🤫🙃

[Cleoriff]

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@pgn wrote:
TNS has its merits - softish carpet, peace and quiet... 🤫🙃

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Drafting room has all that...and what's more you can move aound and explore....(instead of being bored). You can also leave when you like @pgn  A bonus

[Marjo]

Dropped you a PM with some information we got for the My O2 guide @pgn ! You also have the Drafting Room access now. 

  

[pgn]

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@Marjo wrote:

Dropped you a PM with some information we got for the My O2 guide @pgn ! You also have the Drafting Room access now. 

  

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Wow!  Got the PM, just getting around to looking at this now...  Must go check out the Peace and Quiet of the Drafting Room first