Solved: New IP address

Anonymous · ‎24-11-2014

Hi
I was wondering how I can change my IP address for my O2 iPhone or does it change all the time due to using mobile broadband on my phone .
Thanks

MI5 · ‎24-11-2014

It will change regularly depending on the type of signal you are logged on to and your location.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎24-11-2014

It will change regularly depending on the type of signal you are logged on to and your location.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎24-11-2014

Yes it will change every time you connect. Most ISPs use a dynamic IP address rather than a static IP address. A dynamic IP renews itself every so many hours so it will be different.

Anonymous · ‎24-11-2014

Okay, thankyou

So I don't need to call O2 and ask them to change it, I'm using a certain selling platform which uses software to detect same IP addresses , my daughter has been using my phone on this selling site but has been suspended from it and I didn't want my account being linked with hers when I sign in.

MI5 · ‎24-11-2014

If you are at home using wifi you can change your wifi ip address in the router settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎24-11-2014

The only internet access I have is my mobile data and I sometimes tether onto my iPad. Should I still change wifi IP address?
Many thanks for your responses:)

Anonymous · ‎24-11-2014

Ah I've just realised you said router settings so I'm assuming this wouldn't apply to me , I'm not very technical.

MI5 · ‎24-11-2014

No, if you are only connecting via mobile data, no need to worry about anything else.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎24-11-2014

Glad we could help