cancel
Showing results for 
Search instead for 
Did you mean: 

Network down for 4th day

Anonymous
Not applicable
This is the 4th day of O2 network being down in Bethesda, North Wales. What is going on?
Message 1 of 7
1,727 Views
6 REPLIES 6

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:
check http://status.o2.co.uk for the postcode.
If it shows mast fault o2 know about it and are dealing with it but it can take hours to several weeks depending on the issue and things out of o2's control
If nothing shown you need to report to o2.
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 7
1,727 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:
Live results for LL57 3AY, Gwynedd
Sorry a phone mast close to you isn't working
This means you might experience problems making calls, using the internet, or sending/receiving emails in this area.
Updated 07:20 (refreshed hourly). Recent faults might not show yet.

I have done it for you so there is a known fault so time scale above to fix
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 3 of 7
1,727 Views

Anonymous
Not applicable
I had already done that but was just looking for a little more specific information. Obviously nothing to be done but wait. Thanks for your response anyway.
Message 4 of 7
1,727 Views

Anonymous
Not applicable
Yeah.I'm in Liverpool and we have had the local mast down for a week, at least we have some others around.
I spent many a weekend in Bethesda and from what I remember coverage was never good in the first place. Wales is never high on the Networks' agenda.
Message 5 of 7
1,727 Views

sheepdog
Level 26: Upbeat
  • 3363 Posts
  • 31 Topics
  • 39 Solutions
Registered:
North Wales is abysmal outside of a town! (er thats 3G grin ). Don't even bother with the 1800MHz networks as the signal strength is extremely poor. Yet the coverage indicators give a great signal on the beach 😐 😐 😐
Vodafone did a small upgrade to Edge recently on my "local" transmitter and thats in 14 years.
Message 6 of 7
1,727 Views

Anonymous
Not applicable
I feel your pain, we have had a local mast down for around 3wks now. Happened to us on the weekend my daughter went into labour!!!
Message 7 of 7
1,727 Views