Next Generation Text Relay (service) ( also referred to as, NGTR (NGTS)) is a service that helps members with hearing loss and/or speech impairment to make and receive calls.
A relay assistant acts as an intermediary to convert speech to text and vice versa for the two people on the call.
For more information visit the Next Generation Text Service website.
This is a service that O2 supports but I'm not sure it's widely publicised?
More info here http://www.o2.co.uk/help/safety-and-security/access-for-all
Don't forget to add the bolt on to your account.
Details here https://www.o2.co.uk/shop/tariffs/bolt-ons/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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