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KenG64
Level 1: Joiner
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I've now been on hold for 1 hour and 55 minutes after being told that I was being transferred to someone that would be able to speak to me about the options available to me when changing my tariff.

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MI5
Level 94: Supreme
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@KenG64 

Customer service is closed now.

Call back at 8.00am tomorrow.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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KenG64
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Thank you MI5.

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Oxonian
Level 29: Intuitive
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@KenG64 

 

As an alternative, I am sure the colleagues at your local O2 retail store will be pleased to help you :-

 

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

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MI5
Level 94: Supreme
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You're welcome @KenG64 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Message 5 of 5
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