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My phone number

Bif1
Level 1: Joiner
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On Thursday I wanted all day for an important call that never came. I then got an email saying I gave the wrong number. That the number I gave connected the caller to someone who didn't know me. However when checked against the call log the number she dialled was correct. However she never got through to me I had my phone in hand all day awaiting the call. Please can someone explain how this has happened I have had my number for about 10 years now and never had this issue 

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madasaf1sh
Level 56: Guvnor
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@Bif1 

 

Sounds like they dialled a wrong number, and are covering there own tracks rather than admit they made a mistake... 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
Level 94: Supreme
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I smell 176px-Twemoji_1f4a9.svg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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