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My o2 account query

Anonymous
Not applicable
I have just changed over from O2 Monthly Contract to O2 Pay & Go, keeping the same Number.

When accessing My O2 account the website still shows details for my Monthly contract & nothing for Pay & Go. Do I need to re register my number & set up a new user name so I can see my O2 Pay & Go or will My O2 revert to Pay & Go once my final monthly bill is processed.

I tried to email O2 but says I cannot contact them using the mobile number provided.

Thanks
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Anonymous
Not applicable
How long ago did you change? When you migrate there is a short period while the change propagates through O2's systems.
Message 2 of 5
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Anonymous
Not applicable
changed over Friday, just checked now & still showing old monthly account.
Message 3 of 5
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Anonymous
Not applicable
I would check tomorrow as that is the next working day from Friday. If it hasn't sorted I would contact O2.
Message 4 of 5
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Anonymous
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Ok, thanks for that
Message 5 of 5
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