My new Pre Ordered Samsung Galaxy S8 has still not been delivered.

[Anonymous]

My new Pre Ordered Samsung Galaxy S8 has still not been delivered. 

Dispatch Date was 17th April and i received a text message saying my order will be delivered by 18th April by DPD, i then got a message on 18th saying "Sorry, we havent received your O2 parcel yet so cant deliver today. 

Will i receive this order today???

[MI5]

Who told you it was out of stock?

[Anonymous]

Strange as they are still advertising order today for delivery from the 20th April 

[Glory1]

Also something I didn't think of until after @MI5 posted his question above. How can phones that are not on general release till the 28th April; on pre-order release from 20th April be out of stock on the 19th April. In other words how can the S8/S8+ be out of stock before they're in stock?

[MI5]

They can't which is why I asked. I suspect it's some live chat rubbish

[Glory1]

Sounds about right. Then it could also be a customer advisor not on the ball. I still remember the Note7 fiasco: misinformation from both live chat and customer services. Not forgeting people still waiting for their Note7s to be collected not so long ago. My confidence in o2 is not high.

[MI5]

You'll get used to it

[jonsie]

Tell enough people the same thing and it becomes fact, picked up by the next adviser listening in.. 

[Glory1]

Well just received a text from UKMail confirming delivery of my phone tomorrow. Hope they are better delivering than they are collecting. Assuming all goes to plan I will have my new phone tomorrow - I can't wait....😆

[jonsie]

And Everything else just pales into igninsificance,  mere igninsificance. Good for you @Glory1

[Glory1]

Thank you @jonsie and it's so nice to have you back.

Assuming UKMail do deliver my S8+ tomorrow, I'm unlikely to be on the Community except to confirm receipt. The rest of the day I intend to play with my new phone and play and......😁