cancel
Showing results for 
Search instead for 
Did you mean: 

My new Pre Ordered Samsung Galaxy S8 has still not been delivered.

Anonymous
Not applicable

My new Pre Ordered Samsung Galaxy S8 has still not been delivered. 

Dispatch Date was 17th April and i received a text message saying my order will be delivered by 18th April by DPD, i then got a message on 18th saying "Sorry, we havent received your O2 parcel yet so cant deliver today. 

Will i receive this order today???

Message 1 of 59
6,110 Views
58 REPLIES 58

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
We think they are out for delivery on Thursday
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 59
3,267 Views

Wa10
Level 19: Quirky
  • 418 Posts
  • 32 Topics
  • 29 Solutions
Registered:

The "Early Pre-Order" offer was order before 11pm on 19/04/2017 for delivery on 20/04/2017, so as MI5 rightly says your new phone should be with you tomorrow. slight_smile

 

 

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.
Message 3 of 59
3,255 Views

Anonymous
Not applicable
Thank you for your comment slight_smile
Message 4 of 59
3,237 Views

Anonymous
Not applicable
Hi. Mine has arrived at my local o2 store, do you rekon if I go in and tell them I'm busy tomorrow, very busy (I'm having to move flat), they'll be able to give me it today? I'd rather not have to wait longer 😞
Message 5 of 59
3,164 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
I doubt it but worth a try slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 59
3,160 Views

Anonymous
Not applicable
Wonder why they won't let it a day early?
Message 7 of 59
3,155 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Cause Samsung won't let them, I guess.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 59
3,145 Views

Anonymous
Not applicable
I have the same problem ordered mine on the 5th of April and now been told my s8 plus is out of stock so much for getting the phone 8 days early
Message 9 of 59
3,132 Views

Glory1
Level 43: Bright Spark
  • 10294 Posts
  • 85 Topics
  • 123 Solutions
Registered:
Interesting @Anonymous. I pre-ordered the S8+ midday on 30th March (the 1st day of pre-orders) and am waiting, patiently so far, to hear from o2 when I can expect mine. I'll not be too happy if I'm told mine is also out of stock. But then this is o2 and after the Note7 fiasco nothing would surprise me.
Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Message 10 of 59
3,113 Views