on 12-10-2018 07:52
I want to report that the form to add an American Express card is broken.
The system correctly recognizes that the card is AMEX and it requires 4 digit CVV.
But the web form is locked to 3 digits.
The error message says please provide the 4 digit CVV - but form is limited to 3 digits.
Anyone has a workaround?
O2 can you please report this to your Web Site Devs? It's an easy fix to change the max length of the field from 3 to 4.
Thanks!
on 28-01-2020 17:19
on 28-01-2020 17:19
on 30-01-2020 22:04
on 26-03-2020 14:21
You need to enter the Amex Card number manually then it should work also you should see a Amex icon next to the number. If the card number is auto-filled then the CVV only allows upto 3 digits.
The O2 developer team needs to add a feature to detect the card type when auto-filled.
30-05-2020 16:07 - edited 30-05-2020 16:08
30-05-2020 16:07 - edited 30-05-2020 16:08
Almost 2 years later and still not fixed. Wouldn't expect anything else from O2.
30-05-2020 18:56 - edited 30-05-2020 19:36
30-05-2020 18:56 - edited 30-05-2020 19:36