Re: My G 4

Anonymous · ‎26-12-2016

Nov 2014 I got this message:

O2 UK: Great news, your 4G service is ready. Just a few final steps before you get started: make sure your 4G sim is in your 4G phone. Switch your phone off then back on again. When you're in a 4G area, you'll see the 4G symbol on your phone screen. Enjoy your 4G experience on O2.

Well we ain't got it. No G4 nor G3 nor noda sometimes. Was that lie or error. I'm out in the country. Shame!

jonsie · ‎26-12-2016

You got this message 2 years ago?

What does it state for yourpostcode here : Service Status

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎26-12-2016

If you have the 4G signal showing in your network status above...then you need to check that you actually have a 4G sim and it's enabled in your networks settings on the phone @Anonymous

Veritas Numquam Perit

MI5 · ‎26-12-2016

Which phone do you have?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-12-2016

Service status says we have 4G but we don't. I have iPhone 5s and I get 4G 5 miles up the road in Cheltenham

Anonymous · ‎26-12-2016

Sorry - service status says no 4G, also says we have 3G but we don't.

MI5 · ‎26-12-2016

The coverage maps are just computer generated guides and are not to be taken literally.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.