More Forum Issues? - Page 26

Cleoriff · ‎09-11-2015

I have been away for the weekend and I did have my phone and tablet with me. Access to the forum was slow and full of issues. Back home now and using PC and these problems still remain ...

* Taking ages to accept my login details

* Moving from tab to tab painfully slow

* Timing out before you are able to post

* Worse than that....typing a reply to someone with loads of relevant links..and connection times out again!

(Not even sure this will post if honest)

* Posting pictures is problematic

*I just attempted to post a reply to a new topic. pressed 'post' and I was directed to login again

Veritas Numquam Perit

Cleoriff · ‎03-02-2016

Another issue I will put here. When the rewards were announced this morning winners were @mentioned. This usually means we get a notification email (because of the mention and if you subscribe to them) This time a few of us didn't get any notification and found out purely because we were online at the time. ...

Veritas Numquam Perit

Toby · ‎03-02-2016

Hi @Cleoriff,

I copy/pasted them, which may be why

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MI5 · ‎03-02-2016

So, some of the new members who were rewarded won't actually know unless they happen to come back and see the thread?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎03-02-2016

Does this mean some new members won't be aware or receive their awards?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎03-02-2016

@MI5 wrote:
So, some of the new members who were rewarded won't actually know unless they happen to come back and see the thread?

Well I PM'd @Cairdeas and Wispared just in case. Cairdeas confirmed she had no notification and as she is also still having problems with emails (except PM's) she was pleased to hear from me, I think

Veritas Numquam Perit

gmarkj · ‎04-02-2016

yep, just checked and I didn't get an email either - I also use a hotmail.co.uk email on here.

Have also tried to get it to receive emails to inbox rather than junk but still being a pain...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Toby · ‎04-02-2016

I shall be editing it @MI5, I'm just pointing out my own mistake.

I also PM all rewarded members if they do not initially respond to me.

I would not ensure members were not made aware

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MI5 · ‎04-02-2016

No worries mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎04-02-2016

That answers the question

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

viridis · ‎04-02-2016

Have the rewards been announced?