Solved: Misled-misold and constant wrong info given - Page 3

Anonymous · ‎10-11-2014

02

Anonymous · ‎10-11-2014

Thank you all.

Anonymous · ‎10-11-2014

Gee - this sounds familiar. I was given four different days that my phone number would be transferred from T-mobile to o2. Still not done. I've been with O2 less than a week. I won't be staying

Anonymous · ‎10-11-2014

Hi AmandaMae and welcome to the forum.

Have you contracted customer services about this

MI5 · ‎10-11-2014

Sounds typical for EE.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎10-11-2014

Yep. Basically told I'm welcome to cancel my contract.

Anonymous · ‎10-11-2014

@Anonymous wrote:
Yep. Basically told I'm welcome to cancel my contract.

I took 14 days for my number to port to O2 so completely understand your frustration.

Instead of speaking to customer services, go through to the technical support team (old provider) and ask them to resend the porting files as it sounds they haven't moved properly.

Also, speak to O2 customer services and request they chase their end. Also request a credit to be placed on your account for the inconvenience.

Good luck

Anonymous · ‎10-11-2014

Yes. Porting can sometimes be a pain in the backside. Perseverance is key.