Solved: Mast failure Forest of Dean

Anonymous · ‎18-07-2013

Has anyone found out how long this service outage is likely to be? Coleford and surrounding areas have been without service for six days. Online chat people have no idea how long or how serious the fault is. Also, where do you complain? Short of writing to the CEO, there appears to be no avenue for complaint.

adamtemp64 · ‎18-07-2013

the complaints process can be found

http://www.o2.co.uk/support/consumer-and-complaints-code-of-practice the linked page may load slowley or incorectly if a blank page scroll down

hope that helps.

But o2 never say when a mast will be fixed as lodas of things can complicate the repair process. But as they know about it they will be working as hard as they can to repair the nast

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

adamtemp64 · ‎18-07-2013

the complaints process can be found

http://www.o2.co.uk/support/consumer-and-complaints-code-of-practice the linked page may load slowley or incorectly if a blank page scroll down

hope that helps.

But o2 never say when a mast will be fixed as lodas of things can complicate the repair process. But as they know about it they will be working as hard as they can to repair the nast

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

O2

Mast failure Forest of Dean