MMS

[Anonymous]

Hi, for some reason my LG 360 viewty snap has stopped sending/retrieving MMS. I've had the settings sent to my phone but it's still not working, any ideas?? Thanks.

[Anonymous]

Hi,

Manually check your APN Settings are correct.

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

Phone 02 Customer Services to ensure your account is provisioned correctly..
 
Contract Customers.
 
From your O2 mobile 202 Free

From a landline 0844 809 0202 5p / min
 
PAYG Customers.
 
From your O2 mobile 4445 25p per call

From a landline 0844 809 0222 5p / min
 

Live Chat Services are fine for Low Level General Enquiries, not connected to Account Enquiries.

[Anonymous]

Hi, thanks for your reply, took my phone in to an O2 shop today and had a new sim after the shop assistant went through the settings but it still doesn't send /retreive mms, I've tried my wifes Tesco sim in my phone and it work fine so that proves to me that the phone is ok, there must be problem on O2 side??

[Anonymous]

Have you contacted 02 on the numbers I provided in my previous post to have your account checked and provisioned for mms.