MMS charges

Anonymous
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on 28-08-2017 08:56
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on 28-08-2017 08:56
iPhone 6
Thought I'd pass on this bit of info which no doubt is already on the forums somewhere.
I was recently charged over £4 for picture messages that I thought I didn't send. However it turns out that I had the " subject field" turned on in settings. So when I entered text into the subject field this became chargeable as a picture message. I did find it in the T&C's. I've now disabled the setting. Lesson learnt.
Thought I'd pass on this bit of info which no doubt is already on the forums somewhere.
I was recently charged over £4 for picture messages that I thought I didn't send. However it turns out that I had the " subject field" turned on in settings. So when I entered text into the subject field this became chargeable as a picture message. I did find it in the T&C's. I've now disabled the setting. Lesson learnt.
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on 28-08-2017 09:14
Thanks for mentioning that.
Some accidental mms help here too
https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
Some accidental mms help here too
https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 28-08-2017 09:27
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on 28-08-2017 09:27
Thanks for that info @Anonymous... new to me as well....
Veritas Numquam Perit
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on 28-08-2017 12:21
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on 28-08-2017 12:21
We've heard of many customers on here mistakenly doing that. An ios phenomena unfortunately.
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