Re: MMS charges

Anonymous · ‎28-08-2017

iPhone 6
Thought I'd pass on this bit of info which no doubt is already on the forums somewhere.
I was recently charged over £4 for picture messages that I thought I didn't send. However it turns out that I had the " subject field" turned on in settings. So when I entered text into the subject field this became chargeable as a picture message. I did find it in the T&C's. I've now disabled the setting. Lesson learnt.

MI5 · ‎28-08-2017

Thanks for mentioning that.
Some accidental mms help here too
https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Cleoriff · ‎28-08-2017

Thanks for that info @Anonymous... new to me as well....

*The Game Is On*

jonsie · ‎28-08-2017

We've heard of many customers on here mistakenly doing that. An ios phenomena unfortunately.

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