M&J Aquisitions

[Jodie]

It seems I have been one of many O2 customers that have been misled by Jason at M&J Aquisitions.
Over the two years since signing with them I have been trying to get the contract corrected and the refund that was promised from them. I’ve never known such a slippery character in all my life and would love to know if anyone has managed to have a positive outcome from this company and if O2 are aware of the lengths in which he goes to in order to poach their customers.

[Anonymous]

@Jodie This will be one of O2’s slimy trusted partners who use all sorts of tactics to get you to sign up with them

[Jodie]

They are shocking, I really can’t believe 02 associate themselves with these people.
Seriously misleading and untruthful.
All they can do is offer to upgrade my package to a more expensive deal or get back to me when they’ve spoken to accounts. So far this has taken 20+ reminder calls over two and a bit years.
Still out of pocket and have phones that don’t work properly. 😩Has anyone had similar issues with them?

[Anonymous]

@Jodie Search this forum & you will see hundreds of complaints about O2’s trusted partners including Aerial Direct

[adamtemp64]

@Jodie I will tag one of the team to try and help you @Marjo can you assist 

[Jodie]

Thank you adamtemp64

[Marjo]

Hi @Jodie, sorry to hear you've been having trouble with your contract for so long. I'll drop you a PM here on the forum shortly so we can discuss further and get some additional details!

[jonsie]

Just as a matter of interest, is this one of the sneaky trusted companies that stick you on a business contract?

[Cleoriff]

Another thread here about M&J Aquisitions. The same guy (Jason) Is also mentioned

https://community.o2.co.uk/t5/Discussions-and-Feedback/M-amp-J-Acquisitions-scam-or-not/td-p/1151345

This tweet info shows they are a partner of O2

https://twitter.com/mnjacquisitions?lang=en (Who go under the other name of plan.com)

https://www.o2.co.uk/business/contact-us/partners#3

They will be selling people business contracts.

[Jodie]

M&J Aquisitions were very quick to respond following my post on the community chat!
Nearly all of my problems have been resolved thanks to Isabelle, the Manager at M&J Aquisitions. I’ve been refunded the money owed, I am assured that the rest will be refunded on a monthly basis and I’ve received a booster box to try and improve the service issues we have. Unfortunatley nothing could be done regarding the misselling of the length of contract, as I had signed it unwittingly, so I have put it all down to a lesson learnt and won’t be involving my business with cold callers again.