Lost my original forum username, rude o2 guru on chat didnt help

[Anonymous]

I registered on the o2 forum this morning but when i logged out and back in the o2 community forum asked me for a new username (same account) I tried a few times and the same thing keeps happening, I had to put a new username in and now my username is sonic2 but im not sure whats happened I was getting help about o2 broadband with my original username which was sonic. tried getting help from an o2 guru who first said my account name didnt match, then said sorry they were looking at the wrong account and then said cant help regarding forum & disconnected on me.

[perksie]

A PM to Abs or Paul on the forum should get it sorted out for you, I doubt CS can help with forum issues.

[Anonymous]

Hi. I too lost my original user name. When the forum changed I was told that I had to log into my account with my email address (never had to to that before) and then I was asked for a new user name. Wouldn't except my old one as it was already registered (by me?). Strange thing is that I can still log into my O2 account with the original user name but it's the new user name in the forum ?! I'm now a newbie even though I've posted dozens of times LOL.

[adamtemp64]

just pm abs and he will link to old username

[jonsie]

Keep checking your outbox as the PM will stay there until Abs or Paul sign in.

[Anonymous]

Why do I have to keep checking my outbox? Iv Pmd both yesterday about loosing my Username, happened again last time i logged in yesterday im now sonic8

[Anonymous]

I wouldn't wait for the admin you've PM'd to come back on line.

On the forum main page, look at "users online" find a O2 admin whos online and PM them. The admins have a hammer by their name.

[Anonymous]

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@jonsie wrote:

Keep checking your outbox as the PM will stay there until Abs or Paul sign in.

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Ah, that's probably why my username resurrection took so long. My response to Abs was certainly in the outbox for ages (plus he said he never received it).

Thanks for the info, still getting used to the new board (and still slightly bitter my post count dropped by 50%, but at least I'm getting close to 1000 again (which I originally reached in 2008 :))

SV