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Live chat

Anonymous
Not applicable

"Live chat"..................more like "dead chat" the time it takes for an operator!

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adamtemp64
Level 66: Unequalled
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Always a waste of time ring o2 customer services

 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable

True. Cusomer services not much better.

 

Big Co's all the same once; once they have your business that's it!!!!!!

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MI5
Level 94: Supreme
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That about sums it up these days.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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@Anonymousagree with the comments above but wondering if there is anything we can help you with? As long as its not account related there is usually someone here who can advise...:smileywink:

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
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MercedesS
Former Staff
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Hello @Anonymous,

we are sorry to hear about your bad experience.

Anything else you will like us to report to O2 about LiveChat and how to improve it? Thanks!

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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