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Live chat not working

Anonymous
Not applicable

on ‎26-04-2017 20:33

on ‎26-04-2017 20:33

Consistently getting a "we're checking to see if there is an agent available" message ??

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MI5
Level 94: Supreme
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on ‎26-04-2017 20:38

on ‎26-04-2017 20:38

Working fine for me https://chat.o2.co.uk/system/templates/chat/capita/chat.html?entryPointId=1017&templateName=capita&l...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 8
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Anonymous
Not applicable

on ‎26-04-2017 21:24

on ‎26-04-2017 21:24

@Anonymous Try a different browser 

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jonsie
Level 94: Supreme
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on ‎27-04-2017 08:51

on ‎27-04-2017 08:51

Not working here.... 

 

Screenshot_20170427-144856.png

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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ashleybristol1
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on ‎02-05-2017 11:33

on ‎02-05-2017 11:33

i have the same thing 

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Anonymous
Not applicable

on ‎04-06-2017 12:55

on ‎04-06-2017 12:55

Still the same message and now at 4/6/2017 - mmmmmm maybe lack of staff or can't be bothered to man the service they advertise 😡

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Jamesazr1990
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on ‎05-04-2020 10:23

on ‎05-04-2020 10:23

Is live chat not working?
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Cleoriff
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on ‎05-04-2020 10:25

on ‎05-04-2020 10:25

@Jamesazr1990 

No it's closed. https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

Veritas Numquam Perit

Girl in a jacket
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