Re: Leaving feedback following live chat help

Anonymous · ‎29-01-2017

Hi,

I used Live Chat this evening and received help from o2 customer support representative Fahi. Fahi was extremely helpful, was patient whilst I tried to describe my query and resolved my problem quickly. I wanted to leave feedback, however my phone skipped past the page, so I lost all of Fahi's helpful advice and didn't have a chance to leave a review. This is the only place I could find to leave it.

Thank you Fahi!

Best wishes,

Lucy

MI5 · ‎29-01-2017

@Toby can do that for you.
Good to hear you were helped.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎29-01-2017

Thanks for letting us know @Anonymous Pleased your issue was sorted by live chat...:robotwink:

Veritas Numquam Perit

jonsie · ‎30-01-2017

Very nice to hear

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎30-01-2017

Hi @Anonymous Welcome to the forum! Lovely to hear you had a positive experience with Live Chat. We'll pass on the feedback to the team - I'm going to send you a PM to ask some additional info so they can find the right person.

Toby · ‎31-01-2017

Hi @Anonymous,

Good to hear that you got some good help! Feel free to send me a private message any time if you'd like me to pass in your kind words, as I'll need some info :).

Fancy writing a great device review or O2 forum guide? Send me a message!

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