Kitsound Boom Evolution not recieved

[Anonymous]

Anyone else had a free kitsound boom evolution not received yet? I ordered my phone middle of December and yet middle of January not recieved it yet, I know it's a free gift but as part or a deal on purchase I expect to recieve it at the same sort or time not been told it won't be in till middle of February. Not happy I'm sure o2 won't be so keen on waiting for there payments until the middle of February bloody ridiculous if you can't honour a deal/offer don't sell it im sure this must fall into sale of goods act 1970

[Anonymous]

Hello again, i gave them a few months and nothing, i am now on the ohone to them again as i type this 

[jonsie]

Good luck...

[Anonymous]

they have offered me £28 as a goodwill, ive said no you gotta do better then that, now im on and off hold 

[jonsie]

What was the initial retail price?

[Anonymous]

after bring on the phone for an hour they have said they are going to see if they can send me one today, if not then they will revire the offer of £28 

[Anonymous]

£199.99

[viridis]

What.
A.
Joke.

[Cleoriff]

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@viridis wrote:
What.
A.
Joke.

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More than that... Damn outrageous

[jonsie]

How do these people in customer service possibly imagine that £28 is in any way acceptable. Derisive and shocking!

[Toby]

Hi @Anonymous,

I'm Toby, the community manager.

Let me know how you get on with this once you've spoken to CS. I'll help if I can.