Re: Kitsound Boom Evolution not recieved - Page 3

Anonymous · ‎12-01-2015

Anyone else had a free kitsound boom evolution not received yet? I ordered my phone middle of December and yet middle of January not recieved it yet, I know it's a free gift but as part or a deal on purchase I expect to recieve it at the same sort or time not been told it won't be in till middle of February. Not happy I'm sure o2 won't be so keen on waiting for there payments until the middle of February bloody ridiculous if you can't honour a deal/offer don't sell it im sure this must fall into sale of goods act 1970

Cleoriff · ‎29-01-2015

@Anonymous wrote:
still not got my and i ordered my phone mid december, ive now wpoke to CS 3 times and two of th time ive been told its back in stock and i will get it in 3 days, just spoke to somebody now and she said its out of stock still and her manager has contacted the stock team to find out and they will email me when they know anything and i have to just wait, sod that im going at them again tomorrow

I wouldn't be waiting for them to email you. I don't think that will happen. You need to keep pushing them on this. They are failing to provide you with a promotion offer you expected. Be persistent.:smileywink:

Veritas Numquam Perit

Anonymous · ‎31-01-2015

@Cleoriff wrote:

I wouldn't be waiting for them to email you. I don't think that will happen. You need to keep pushing them on this. They are failing to provide you with a promotion offer you expected. Be persistent.:smileywink:

I just recived a speaker.... http://tesco.scene7.com/is/image/tesco/531-2795_PI_TPS1846851?wid=493&ht=538 this is what they sent, are they taking the mick???

MI5 · ‎31-01-2015

That looks like an X-Mini ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎31-01-2015

I have one of those which certainly does look like it.

Anonymous · ‎31-01-2015

Yeah. I phoned them today as I've been using the chat thing before. They said they are going to Google the speaker and see if a store has one. Waiting for a call back

Anonymous · ‎31-01-2015

Best of luck.

MI5 · ‎31-01-2015

Live chat was a mistake - they wouldn't have a clue what it was supposed to be......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎02-02-2015

They are now saying that o2 don't hold the speakers and I need to contact Sony For the speaker. This is really starting to piss me off

MI5 · ‎02-02-2015

I think I would be too......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎02-02-2015

This is getting silly now. Does anyone at O2 actually know what they are talking about when it comes to promotions and are we to believe the agent did ring round the local stores?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS