Solved: Keeping the telephone number when not used it.

Anonymous · ‎15-10-2013

I' d like to know how can I keep the telephone number when being abroad and using another local phone in there. So, I won' t do calls with the o2 number for a while.

Is there a maximum period without doing or receiving any call? I need to charge the phone in that period, anyway?

Thank you

MI5 · ‎15-10-2013

If it's a PAYG number you need to make a chargeable call every 6 months and top up every now and again to keep it active.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎15-10-2013

If it's a PAYG number you need to make a chargeable call every 6 months and top up every now and again to keep it active.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎15-10-2013

If Pay and Go you need to make a chargeable call every six months.

If Pay Monthly and you continue to pay your monthly bill it doesn't matter how long you are away.

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jonsie · ‎15-10-2013

Top up is reputed to be every 999 days.

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