Keeping the forum on track?

adamtemp64 · ‎06-01-2013

I have seen so many threads Go of track.

these O2 community threads are all about self help I urge all poster to keep the banter in the correct areas of the forum and only answer genuine questions in the correct place .

i see so many threads hijacked and the op never responds.

some of us have been helping for ages for no reward drop the kudos, solutions to questions is the true proof of help.

i am not having a pop at people but I have had enough of the kudos issue.

Adam g1twb

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎06-01-2013

I personally do not think it is appropriate for you to post this and you would have been better placed messaging Leonard or Toby with your grievances

MI5 · ‎06-01-2013

@Anonymous wrote:
I personally do not think it is appropriate for you to post this and you would have been better placed messaging Leonard or Toby with your grievances

+1

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Liquid · ‎06-01-2013

I must admit I had previously apologised to Adam for derailing threads.

I didn't consider it would annoy anyone:(

however I must agree with steersy on this one Adam sorry.

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

MI5 · ‎06-01-2013

You could look at it at "derailing" but equally you could say that it keeps the thread to the top of the list and provides more exposure. I don't see why you would need to apologise for it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Liquid · ‎06-01-2013

Indeed you could look at it that way:) I prefer that way of thinking haha.

If I inadvertently annoy someone and I know it I will apologise just because I'm the fine upstanding gentleman I am

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

sheepdog · ‎06-01-2013

I'm actually with Adam on this. Though in some cases its just the nature of posts that take it off-track sometimes.

I would suggest that once a solution is marked then the thread is closed/locked as we all know some hijack the thread with their own agenda.

MI5 · ‎06-01-2013

Good idea sheepdog, as long as someone with some sense could check the post was correctly marked as solved first. Otherwise we would just get repeat threads starting up all over the place.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-01-2013

I think sheepdog is spot on with regard to once a solution has been found then the thread should be closed to stop others from reopening it. Maybe there could be a way to click on that thread and add it to your post.

For example. A new poster comes in and finds a post that is relevent to there situation but does not get the solution to there personal issue. A bit like a copy and paste button but that highlights it as a old post with the new posters question underneath.

My issue with the OP is that by writing this post you are alienating themselves against the other posters and making a deal out of something that could have been dealt with via the mods.

Anonymous · ‎07-01-2013

Hi guys,

Thanks for your thoughts, everyone.

Over the last few months, off-topic discussions have very much increased in popularity. It's good to have such a place, as it can be a nice to take a break from helping people and just relax. Personally, I think the activity is a very good sign of a vibrant and active community that is having fun together, which is really great.

Threads and discussions evolve and form themselves as they go along. As a result, discussions on a forum will always have an off topic element to them.

As we're all adults here, I'd suggest talking to each other whenever you feel things are going too far off-topic. If you feel moderation action is needed , you can always use the inappropriate content link. However, just PM'ing each other seems a lot friendlier and I'm sure everyone here is open to feedback.

Cheers,
Leonard