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Keeping old number

DebDeb
Level 1: Joiner
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on ‎07-07-2020 17:23

on ‎07-07-2020 17:23

Just changed to O2 last week and requested to keep old number. I have provided my PAC number from Vodafone but it is still showing as new number as SIM only. Anybody had the same issue and did you get it resolved
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MI5
Level 94: Supreme
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on ‎07-07-2020 17:37

on ‎07-07-2020 17:37

@DebDeb 

You'll need to call O2 to chase it up.

Guide: Coronavirus Community Help and Support 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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