Just to say thank you!

19-12-2015 17:33 - edited 19-12-2015 17:35
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
19-12-2015 17:33 - edited 19-12-2015 17:35
Hey.
I just wanted to express my appreciation and pass on a thank you to O2 - this seemed like the best place to do so.
I've been on O2 refresh for the last couple of years with an iPhone 5s 64Gb on an Unlimited minutes & texts with 5Gb of 4G data plan.
I'd been considering the iPhone 6s Plus for some time, decided I would initiate a Live Chat via the website last week during my lunch hour at work. The plan I was interested in was for Unlimited minutes & texts with 20Gb of 4G data per month. This was £9.99 upfront and £64 per month. More than I wanted to pay if I'm honest as I don't use that much data, but still an OK deal when comparing the competition for the iPhone 6s Plus 128Gb.
To be honest, the purpose of my live chat was to see if I could get a better deal. Not expecting to be succesful, but I had an hour to kill.
Regrettably I didn't make a note of the representative's name but he was polite and courteous. The chat session ended with me being offered the plan I wanted (as above) but with no upfront charge and at £59 per month. This equates to a saving of £129.99 over the 2 years. Not only that, but I had 2 years of accidental damage insurance included at no charge rather than £5/month.
The phone arrived the next day, sealed in the iPhone box with a new SIM. Followed the "Sim Swap" instructions and my number was moved to the new SIM within about 5 minutes.
From not really expecting a better deal (I ultimately would have paid the full price, I guess), I made a nice saving.
Therefore I would just like to say "Thank You" and keep up the good work!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 19-12-2015 17:36

Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 19-12-2015 17:38
Nice deal. I'm sure @Toby will pass on your thanks .
- 130803 Posts
- 838 Topics
- 7609 Solutions
on 19-12-2015 18:17
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 19-12-2015 18:17
Good to hear this worked out well...
Veritas Numquam Perit
- 2174 Posts
- 133 Topics
- 44 Solutions
on 19-12-2015 20:31
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 19-12-2015 20:31

