Itemised bill on My02 site?

[Anonymous]

Not sure if this is the right place to post (and even how I'll ever even get to see the reply if anyone answers!)

I'm logged in to My 02 and can see all my previous bills etc but how do I actually see an itemised bill of dates/times/number etc

I'm sure I've done this before but can't suss what to go on in order to see it now.  Thanx in advance.

[adamtemp64]

from the support pages

Can I see an itemised bill?

To see yours, go to My O2 and click 'View my full bill' in the 'My bill summary'section of the page. You can print it off too.

[Anonymous]

Thankyou muchly for your quick response......luckily I sat here watching the screen to see if any replies 'appeared' as I wouldn't hold out hope of finding your reply 2moz for example.

[adamtemp64]

if you click your username when logged in you can see your posts so can find any you want to watch or have an email sent to notify you of a reply  

[Anonymous]

Thankyou for that info about finding posts-that's great to know....I did look for a bit to set up email notifications (in the event of a reply but couldn't find that either lol!)

I have actually found this page you've mentioned incl the 'bill summary' but can't find anything within any of the sub topics that lists for example:

16.03hrs on 25.01.2016 0787377777777 3 minutes

:-(((

[adamtemp64]

others have said on here you need to download the pdf I am abusiness customer so have no access to the myo2 billing pages

If yuou drop down the options arrow on the right you subscribe there

[perksie]

Scroll down to "View and print my bill", there is a link there for Adobe Reader (which allows you to open PDF files) if you don't already have it.

[Anonymous]

Well I found this but didn't have the download thing so I downloaded it but it STILL wouldn't show me what I wanted GRRR

I then messaged an 02 guru and it seemed there was a technical fault on my account. i explained what I had done including having loads of various tabs open on my laptop in order to sort this and also linked my 2 daughters accounts to mine and she reckoned this was why. She has passed my details on (gave my log in info also to find this out) and I'm now waiting on a phone call to help.

.....I did mention I was on 02 and had a rubbish reception so am waiting so I can go and freeze out side when this happens.

Watch this space!

[Anonymous]

Just for everybodys information who helped me......the person from 02 DIDN'T BOTHER ringing me GRRRR!

[MI5]

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@Anonymous wrote:

.....I did mention I was on 02 and had a rubbish reception so am waiting so I can go and freeze out side when this happens.

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If you need to go outside to get a decent signal, it would suggest to me that you are in a marginal 3G area (3G is always worse indoors with any network), so try switching your phone to 2G or GSM mode only. Option usually found in Network settings.