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It is 2020 and we still have no live stock system

adamtemp64
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Hi all a bit of a rant from me !!

 

I have raised a complaint but due to COVID etc thought I would do an early upgrade online and not in store only to get the out of stock email some 3 hours after processing my payment for settling my device plan and paying for Saturday delivery having started the process with in stock !

 

I should know better but took the risk now for the space grey 2020 iPad Pro 12.9 to be on 6 week order delay arghhhhhhhh.

 

When will o2 listen and implement a live stock system that nearly every online retailer has !

 

trying to calm down now watching fp3 in uhd on sky 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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madasaf1sh
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@adamtemp64

When I go to the webpage for the Space Grey 2020 Ipad Pro, it tells me 6 weeks delivery...

But to your point about a live stock system, this isnt unique to o2 in the mobile sphere, Vodafone and Three are exactly the same..

Not sure why mobile networks struggle with this bit of ecommerce...

The only network i know that has a semi-live stock system is BT/EE
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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jonsie
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 @adamtemp64 Oh dear me...Adam, you should know better. having advised scores of customers the same thing...

Hope you get it before the 6 weeks

Eary Christmas present to yourself was it wink

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Bambino
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A lot cheaper direct from Apple or on Amazon, @adamtemp64 if you have the readies, and probably in stock.

I DO NOT WORK FOR O2



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Essjay30
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I went through hell and back trying to swap the space grey for the silver (can’t be done) so I ordered the Silver (stating 2-3 day delay) and then cancelled the space grey... only to then receive an email stating this is also out of stock and now there’s a 2 week delay πŸ˜ŒπŸ™ƒ

I give up - no early self given Christmas present for me.

Thank God for wine πŸ·πŸ˜πŸ™„ have a great Christmas everyone 😭
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adamtemp64
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I feel the pain and was being promised all sorted by a complaints manager it was sorted now awaiting a callback then escalate to complaints review service !
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
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Fingers crossed it's sorted quickly for you @adamtemp64 

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Deez
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Good luck! I ordered on the 22nd of November and still nothing πŸ€·β€β™‚οΈ
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jonsie
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Fixed title

2020-Awards-jonsie5695219-2




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adamtemp64
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And it has arrived at last !!!

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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