Has anybody received a message like this recently :-
Subject: Your O2 bill is ready #2230798
From: O2 billing <conneask-pinter@platan.praguebest.cz>
Dear Customer,
Your O2 bill for 28/05/14 is now ready. You can look at your bill here
In total, your bill for this month comes to £312,48. We'll request this amount from your chosen account on, or just after, the date in your bill.
To see your bill, you'll need the username and password you were given when you joined O2. If you've forgotten them, we can give you a reminder
Is your bill more than you were expecting ?
If so, here's a few reasons why this might be:
- You could have gone over the minutes, texts or data that's in your allowance.
- You could have called or sent texts to numbers that can't be taken from your allowance such as International, 0800, 0845 numbers or directory enquiries.
- You have used your phone for calls, text or data whilst abroad.
To view any charges outside your allowance click here
If you have any questions, just ask Lucy. She's our online virtual agent. You can also find out more about what's included in your bill with an online demonstration.
Best regards
O2
This email is sent from Telefónica UK Limited. Registered office:
260 Bath Road,Slough, Berkshire, SL1 4DX. Registered number: 3270368.
Please do not reply.
What makes me question it, is that the resistered number is different to other bills I've received.
Any thoughts?
