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Is this a scam (or not!!)

Anonymous
Not applicable

Has anybody received a message like this recently :-

Subject:  Your O2 bill is ready #2230798

From:  O2 billing <conneask-pinter@platan.praguebest.cz>

Dear Customer,

Your O2 bill for 28/05/14 is now ready. You can look at your bill here

In total, your bill for this month comes to £312,48. We'll request this amount from your chosen account on, or just after, the date in your bill.

To see your bill, you'll need the username and password you were given when you joined O2. If you've forgotten them, we can give you a reminder

Is your bill more than you were expecting ?
If so, here's a few reasons why this might be:

  • You could have gone over the minutes, texts or data that's in your allowance.
  • You could have called or sent texts to numbers that can't be taken from your allowance such as International, 0800, 0845 numbers or directory enquiries.
  • You have used your phone for calls, text or data whilst abroad.

To view any charges outside your allowance click here

If you have any questions, just ask Lucy. She's our online virtual agent. You can also find out more about what's included in your bill with an online demonstration.

Best regards

O2

This email is sent from Telefónica UK Limited. Registered office:
260 Bath Road,Slough, Berkshire, SL1 4DX. Registered number: 3270368.
Please do not reply.

 

What makes me question it, is that the resistered number is different to other bills I've received.

 

Any thoughts?

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Toby
Former Staff
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Hi guys,

For information on this, please follow the link that jonsie has posted, as it offers an official explanation.
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 12 of 12
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Anonymous
Not applicable
Hi

I've flagged this for @Toby to check for you.

He is official O2 site staff.
Message 2 of 12
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Anonymous
Not applicable

Thanks for passing it on.  I didn't know who to contact on the O2 website.

Message 3 of 12
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jonsie
Level 94: Supreme
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Registered:

jonsie
Level 94: Supreme
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Registered:

MI5
Level 94: Supreme
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Registered:
I think is is the dead giveaway wink
"From: O2 billing <conneask-pinter@platan.praguebest.cz>"
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 12
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viridis
Level 56: Guvnor
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Registered:
if clicked on that link disconnect your computer from the internet and run a full virus scan in safe mode.
It is a phishing trojan installer and even though it directs to a hosting site, you never know....
Message 7 of 12
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jonsie
Level 94: Supreme
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Anonymous
Not applicable

The only link that would have been malicious is the very first one. All the rest point to O2 website pages.

As it stands the hosting for the first page has been removed:

wedos.JPG

Message 9 of 12
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aldaweb
Level 26: Upbeat
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Registered:

@viridis wrote:
if clicked on that link disconnect your computer from the internet and run a full virus scan in safe mode.
It is a phishing trojan installer and even though it directs to a hosting site, you never know....

Probably academic as the host is offline but in cases of suspected virus infection it's better to use a bootable CD such as Kaspersky Rescue Disk to scan for malware rather than boot a possibly infected system.

iPhone 14 Pro (O2 ), S23U (EE), iPad Pro LTE (EE), .

Reviews: iPhone-X-first-impressions ¦ Blackberry Classic ¦ Blackberry Z30 ¦ Nokia Lumia 1020 ¦ Samsung S4 Mini Part 1 ¦ Samsung S4 Mini Pt. 2
Message 10 of 12
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