Is there any way to retrieve game progress?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 21-04-2017 12:37
I seem to recall some suggestions a while ago when discussing this prior to the Note7 recall but can't remember what they were.
Any help greatly appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 21-04-2017 12:41
If you do that on your old phone and then the new one then you will get your level but not sure of any bonuses/etc...
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
- 10294 Posts
- 85 Topics
- 123 Solutions
21-04-2017 12:43 - edited 21-04-2017 12:44
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
21-04-2017 12:43 - edited 21-04-2017 12:44
- 13030 Posts
- 95 Topics
- 1178 Solutions
on 21-04-2017 12:47
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 21-04-2017 12:47
Not sure in that case.
Is there anything under the help or FAQ sections for the games?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 21-04-2017 12:59
- 13030 Posts
- 95 Topics
- 1178 Solutions
on 21-04-2017 13:04
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 21-04-2017 13:04
Was only on level 1324 when I had to get my phone repaired. Think if I had to start again I wouldn't have bothered!!
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
- 418 Posts
- 32 Topics
- 29 Solutions
on 21-04-2017 13:07
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 21-04-2017 13:07
Whilst you may not have a desire/need to use Facebook (and given how much of my time it manages to eat, I can fully understand that!) it may perhaps be worth signing up for a FB account, logging in on your old phone and linking the games and then logging in on your new phone to cary across the progress - there's no need to actually use the account, and you could even perhaps use a psuedonym?
Alternatively, I know that Google Play carries some game progress itself if you link games to your game profile, although it seems a bit hit and miss!
- 10294 Posts
- 85 Topics
- 123 Solutions
on 21-04-2017 13:30
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 21-04-2017 13:30
@Wa10 wrote:Whilst you may not have a desire/need to use Facebook (and given how much of my time it manages to eat, I can fully understand that!) it may perhaps be worth signing up for a FB account, logging in on your old phone and linking the games and then logging in on your new phone to cary across the progress - there's no need to actually use the account, and you could even perhaps use a psuedonym?
Alternatively, I know that Google Play carries some game progress itself if you link games to your game profile, although it seems a bit hit and miss!
Thanks @Wa10 I'll try that. Your absolutely right I have no desire to use Facebook. However, if it gets me my progress back it will be worth it.
Thank you for your help.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 21-04-2017 13:52
Go in each game on old phone and link to fb.
Go in each game on new phone and link to fb.
Choose server save when prompted
Done
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 21-04-2017 14:05

