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Is the forum broken again ?

Beenherebefore
Level 32: Blockbuster         
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I can't get rid of Unread posts.....tried under the Options drop down and logged off and on again.

"My life is a facsimile of a sham"
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MercedesS
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@MI5 wrote:
Old too.

None can see the new navigation anymore slight_smile 

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Wa10
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I'm seeing this in my own latest posts now as well - please see below screenshot. I'd already read your latest post @MercedesS regarding using @Cleoriff's image to send to Lithium, however now it's showing the thread as having new unread posts after my own latest post again. Thoughful

 

CaptureLPW.JPG

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.
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MercedesS
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I have posted 2 times, maybe that is why? Can I use your picture @Wa10?

It happens here:  https://community.o2.co.uk/t5/forums/unreadpostspage/tab/message right?

 

Can you please help us and use "Show Full Text" to be sure it happens with the same text that you have read?

 

It is not that we don't trust you guys, it is that we cannot reproduce it and Lithium either so it is hard to find out why Thinking

Thanks a lot for the help! I am sure we will find the problem and fix it! thumbsup

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Wa10
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More than welcome to use my image @MercedesS

 

That was taken from my profile page - https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2548485 

 

I'm also seeing it now after I've already read your most recent post, timed 12:16, and see it on the full list page as well

 

https://community.o2.co.uk/t5/user/viewprofilepage/user-id/2548485

 

(Obviously you won't see the same on those pages, but if you view your own profile you may do)

 

 

Capturew2.JPG

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.
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MercedesS
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oh! so it is not under Unread Posts but under the profile? Thanks for the help @Wa10 Hero yeah! there is no way (that I know) to check which ones you already read or not under the profile list... 

 

Hopefully, the rest of the guys will come back soon so we can help Lithium investigation and get it fixed today!!! 

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Beenherebefore
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@Wa10 .........very odd because everything is working as normal for me

"My life is a facsimile of a sham"
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Cleoriff
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@MercedesS wrote:

@Cleoriff wrote:

@Beenherebefore wrote:
Now it's cleared

Not for me. I have read this thread....then went to unread posts and this is what I saw.

Unread posts Sept.PNG

I had just read them...and yet appearing as unread again....


Can I use your image to see if that helps?  Please, guys, send us any info you can think about! We are talking to Lithium to see if we can find out the problem! 


Sorry @MercedesS I was called away. Yes feel free to use. That image was taken from my PC using Win 10 and Firefox  55.0.3 (64bit)

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
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@MercedesS wrote:

oh! so it is not under Unread Posts but under the profile? Thanks for the help @Wa10 Hero yeah! there is no way (that I know) to check which ones you already read or not under the profile list... 

 

Hopefully, the rest of the guys will come back soon so we can help Lithium investigation and get it fixed today!!! 


That's what @Wa10 is seeing @MercedesS. My image is from the unread posts NOT my profile.

Veritas Numquam Perit

Girl in a jacket
Message 58 of 342
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MercedesS
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Thanks a lot @Cleoriff! No worries, I know you guys are busy!

Can you please take a screenshot, when possible, with "Show Full Text" on to be sure it happens with the same text? To help Lithium heart_eyes

Thanks!!! thumbsup


@Cleoriff wrote:
@ @MercedesS. My image is from the unread posts NOT my profile.

 


Thanks! I saw it! In fact, both work differently but all works to see if we can find the problem! heart

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Wa10
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I'm seeing it under both @MercedesS, as I don't usually use the unread posts page but do often use the latest posts view under my profile to see which threads I'm involved with have new posts.

 

Where they are shown in bold, this signifies new, unread replies since I last visited the thread - however as shown in the screenshots I posted above these are remaining bold even where I have visited the thread several times since the last post was made, and in fact are even showing bold at the moment when it was my own post that was the most recent in the thread, therefore clearly nothing unread.

 

It does seem to clear after a while, but definitely not acting as it usually does...

I work for O2, however any advice or opinion given in this community should be considered my own and not necessarily representative of Telefónica UK Limited.
Message 60 of 342
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