Is the forum broken again ? - Page 34

Beenherebefore · ‎08-09-2017

I can't get rid of Unread posts.....tried under the Options drop down and logged off and on again.

"My life is a facsimile of a sham"

Cleoriff · ‎15-11-2017

@jonsie wrote:
I think it's lag too. They suddenly disappear from unread anything up to 5 minutes later.

If it is lag it's still damn annoying for the regular posters who are here to help any new member who needs an answer to their query. It requires scrolling past previously read posts (showing as unread again) to find a NEW post you are able to answer.....

It's time consuming, frustrating and a relatively new problem not experienced until a few weeks ago.. .

Veritas Numquam Perit

Cleoriff · ‎17-11-2017

Still a problem with My O2.

Checked it to respond to this post https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/What-s-going-on-with-o2/m-p/1088168#M139811

Accessed MyO2 fine but it logged me out of forum ...although I was still able to post

I had to sign in again to read unread posts...so that's even more confusing (the fact I could post when apparently logged out)

Veritas Numquam Perit

MI5 · ‎17-11-2017

Exactly the same problem that I first reported to Toby about 4 years ago and again recently to Mercedes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MercedesS · ‎08-12-2017

Morning guys,

Lithium just confirmed that the issue with the unread post should be fixed (nothing they can do about the moving topics).

Could you please check and confirm if the issue still persist?

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community

Cleoriff · ‎08-12-2017

Hi @MercedesS I can confirm it is fixed for me .I mainly use my PC so thats what I am basing my answer on. As you say, it isn't fixed if threads are moved...

Veritas Numquam Perit

MercedesS · ‎11-12-2017

Thanks @Cleoriff!

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community

jonsie · ‎21-12-2017

Well the old read posts issue has cropped up again this morning

[image size edited]

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎21-12-2017

Ahh 😞 Thanks @jonsie!

MI5 · ‎21-12-2017

I had it last night (or the night before) after some mod activity too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎14-06-2018

Sorry to mention this again, but the unread posts link is still not working for how to guides.
There were new posts on the cancelling your contract how to from yesterday.
Clicked on the link in unread posts and got taken to the first page (the guide itself) instead of the unread posts (as you would with all other parts of the forum).
Is this still on the list for issues or does it need raising again @Martin-O2 @Marjo?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here