Re: "Unread Posts" link - Page 20

Beenherebefore · ‎08-09-2017

I can't get rid of Unread posts.....tried under the Options drop down and logged off and on again.

"My life is a facsimile of a sham"

Cleoriff · ‎02-11-2017

@MercedesSIs the forum down again? I have just heard from a couple of people that they can't log on at all. Getting the Oops message....

Veritas Numquam Perit

MI5 · ‎02-11-2017

Yes, reported here first as I thought it was to do with the layout change https://community.o2.co.uk/t5/Discussions-Feedback/O2-website-Header-page-change-feedback-needed-par... but it seems that if you're not already logged in, you can't.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎02-11-2017

It also seems that the title of this thread changed from 'Is The Forum Broken again?' (which is what I searched for) to Unread posts? Anyway I have changed it back, as this issue has nothing to do with unread posts!

Veritas Numquam Perit

jonsie · ‎02-11-2017

I have just managed to sign on.

Why does this keep happening?

It only affects certain members and seems to happen if you haven't stayed signed in. If you are signed in when the problem arises then you aren't affected.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎02-11-2017

Searches find the OP so should still have shown up.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎02-11-2017

Thread name would be down to replying to last post (or quick reply to a post?).
I restarted my PC so logged out, then couldn't get back in on either PC or mobile.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎02-11-2017

@jonsie wrote:
I have just managed to sign on.
Why does this keep happening?
It only affects certain members and seems to happen if you haven't stayed signed in. If you are signed in when the problem arises then you aren't affected.

Maybe they were pushing the fix out for the unread posts issue ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎02-11-2017

It isn't that it's an issue for me as it's usually lunchtime before I've finished with doctors, nurses, blood tests etc but it's the people trying to get on early that it affects. I only know that it happens too much....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎02-11-2017

@gmarkj wrote:
Thread name would be down to replying to last post (or quick reply to a post?).
I restarted my PC so logged out, then couldn't get back in on either PC or mobile.

Yes I realise that @gmarkj. Admin changed the title of the thread middle of last month and I hadn't noticed

I just had to close down my PC as as having problems with FF...and able to get back on immediately

Veritas Numquam Perit

Cleoriff · ‎02-11-2017

@MI5 wrote:
Searches find the OP so should still have shown up.

@MI5 It did...but Admin changed the title of the thread in the middle of last month and I hadn't noticed when I posted....

Veritas Numquam Perit

O2

Is the forum broken again ?