Incorrect Billing
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on 18-09-2023 11:04
I am new to O2 having been sold in by Virgin. My bill has a charge for £1.79 but O2 are billing me £1.80?
It’s ‘just’ a penny, but it is not correct. Trying to get hold of O2 is impossible by phone and ‘chat’ as they are ‘very busy’ and won’t connect me.
Is this a common adjustment? Anybody know why?
cheers
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on 18-09-2023 11:26
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on 18-09-2023 11:26
Who applied the charge, as it would be best to speak to them , as to why they have submitted as £1.80 rather than £1.79
If it was VM or o2 then if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG), or you can call 202 from your o2 phone
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company