on 08-12-2023 16:23 - last edited on 08-12-2023 16:38 by Dave-O2
Hello All,
Today I had to speak to an agent regarding my account details,(data information etc).
Your agent spent quite some time searching through all my details before reaching a solution.
Your agents name is Kim, and she was absolutely excellent!!
Her telephone manner is supreme, her patience, courtesy and politeness was outstanding!! and me being an 84 year old pensioner found it very refreshing.
Please send Kim my sincere thanks,and I wish her well for Christmas.
May I say, Kim is probably the best telephone agent I've ever dealt with, (and there's been many in my years)
And I salute you for finding staff of such quality-- Don't lose her!!!
Thank you,
Richard Caddy. (REMOVED)
08-12-2023 16:34 - edited 08-12-2023 16:35
08-12-2023 16:34 - edited 08-12-2023 16:35
on 23-12-2023 07:43
Very rare what's your doing! Well done to you for taking the time.
Love it!
on 23-12-2023 17:23
on 27-12-2023 10:43
Thanks for the flag @Oxonian
@RC1939 If you'd like me to pass this directly to Kim, please PM me your mobile number and the date/time of the call?