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I want to leave a positive feedback for a customer services agent

RC1939
Level 1: Joiner
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Registered:

Hello All,

Today I had to speak to an agent regarding my account details,(data information etc).

Your agent spent quite some time searching through all my details before reaching a solution.

Your agents name is Kim, and she was absolutely excellent!!

Her telephone manner is supreme, her patience, courtesy and politeness was outstanding!! and me being an 84 year old pensioner found it very refreshing.

Please send Kim my sincere thanks,and I wish her well for Christmas.

May I say, Kim is probably the best telephone agent I've ever dealt with, (and there's been many in my years)

And I salute you for finding staff of such quality-- Don't lose her!!!

Thank you,

Richard Caddy.  (REMOVED)

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TallTrees
Level 49: Rootin' Tootin' 
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Fabulous and fantastic so pleased 😀 

@RC1939 

Please remove your telephone number

***(FLAGGED)



HAPPINESS IS BEE SHAPED

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AlexanderMTTH
Level 5: Ponderer
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Very rare what's your doing! Well done to you for taking the time. 
Love it! 

Thanks and regards,
Alexander
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Oxonian
Level 29: Intuitive
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@RC1939 

 

I think that the Community Manager, @Dave-O2, has probably noted your feedback already - but that tag will ensure that it comes to his attention. 

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Dave-O2
Community Manager
Community Manager
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Thanks for the flag @Oxonian 

 

@RC1939 If you'd like me to pass this directly to Kim, please PM me your mobile number and the date/time of the call?

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